Whitepaper archive

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Thumb original beyond the great lockdown 49031849usen

Beyond the Great Lockdown: Emerging stronger to a different normal

All around the globe, the COVID-19 pandemic has turned the unimaginable into the usual. Even though each day brings more uncertainties, there are definitive actions that can improve our resilience and strength. This special rep...

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Thumb original is2101g0015 019   idc spotlight unleashing the power of ai initiatives with the right infrastructure

Unleashing the Power of AI Initiatives with the Right Infrastructure

Artificial intelligence (AI), machine learning (ML), and deep learning (DL) technologies are expected to permeate day-to-day business as well as customer activity. Industries such as healthcare (advanced diagnosis and treatment...

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Thumb original esg white paper delltechnologies with microsoft sql server

Embracing Data Virtualization with Microsoft SQL Server and Dell Technologies

Organizations across industries continue down the digital transformation path. ESG research shows that while 19% of organizations view themselves as having already implemented and optimized several digital transformation initia...

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Thumb original idc  eur145657119 logmein infobrief de final 29042020

Nutzung des Identitätsmanagements zur Positionierung der Sicherheit als Business Enabler

Was erfahren Sie in diesem InfoBrief? Teil 1 KONTEXT Sicherheitsverantwortliche stehen unter dem Druck, Lösungen über die Bereitstellung von Technologien und die Abwehr von Bedrohungen hinaus zu liefern. Insbesondere müss...

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Thumb original eb servicekpis 18things us

Service KPIs - 18 Things to Consider

Key performance indicators (KPIs) may have many different names (objectives, metrics, targets or personal goals) and they can be either a framework to customer service success or a ball and chain which removes an agent and mana...

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Communication is Key to Remote Work: Empower Your Virtual Employees and Unlock Your Team’s Potential

This is an unsettling and challenging time for us all. There is a global sense of uncertainty and fear about how and when to take our collective next step forward. Governing bodies, healthcare professionals, and business leader...

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Salesforce® and Vonage: The perfect combination for service

If you’re in business to win, you need to compete and win the Customer Experience battle. Even back in 2017, Gartner’s survey of CX leaders showed that 81 per cent of them believed they would be competing mostly or entirely on ...

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Thumb original is2106gddh 01   idc dell emc vxblock provides efficient  high performing platform for business critical sap environments

Dell EMC VxBlock Provides Efficient, High-Performing Platform for Business-Critical SAP Environments

Data is an organization’s most valuable asset, regardless of size or industry. To fully unlock the potential of data, organizations must pay attention to where data resides as well as how it is managed and how it is protected. ...

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Winning in the New Era of Data Management How Microsoft SQL Server 2019 will Change the way you Manage your Data Estate

In the data-driven age, information is as valuable as currency. Entire industries are being disrupted by new data sources, emerging technologies and tech-native startups. Harnessing more data from more sources to provide action...

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Thumb original h17964 dell winnin

Winning in the New Era of Data Management How Microsoft SQL Server 2019 will Change the way you Manage your Data Estate

In the data-driven age, information is as valuable as currency. Entire industries are being disrupted by new data sources, emerging technologies and tech-native startups. Harnessing more data from more sources to provide action...

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