How messenger services improve your customer service and increase process quality

In this “how to” guide you will learn which factors define good customer service. Additionally, we leverage real-time, relevant market data that proves the use of messenger services is critical for customer communication and show how mobile solutions can be used by organizations in a target-oriented and tamperproof approach. Lastly, a personal checklist on page 10 gives you an overview of the most important to-do's on the way to using messengers.