A matter of trust

Choosing the right provider for any organisation’s mobile computing solution is a business-critical decision. It requires a solution provider that can offer the right advice and support at every stage of the product’s lifecycle. That advice begins with understanding the requirements of the mobile workforce and the critical business workflows to ensure the most appropriate rugged device can be specified. The close working relationship must be maintained during the testing and implementation phase to enable the deployment to deliver the return and business advantage that the organisation envisaged. Finally, ongoing service and support is an essential element to ensure any downtime is kept to an absolute minimum to allow the business to capitalise on its investment.