The Beginner’s Guide to CRM: How to grow your business with customer relationship management technology

In the early stages of a business, it might be fine to just maintain a spreadsheet or jot down notes about customers and incoming orders. As your business grows, this sort of record-keeping not only becomes unwieldy, but it can actually cost you revenue, customers, and new opportunities. 

Is it time to invest in a CRM? This ebook from Salesforce will help your business explore:

  • Signs you really need a CRM solution
  • How CRM can help you grow your business
  • How to craft a CRM strategy
  • Finding the right CRM for your growing business


Provider: Salesforce.com EMEA Ltd   |   Size: 8.13 MB   |   Language: English