Boost Revenue with Smarter Customer Experience

Great customer service starts with a great employee experience. If we take a look at the top five reasons that lead customers to stop doing business with you, four of the top five can be traced back to a deficiency in employee experience (EX). 1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition. As long as the old rule of thumb holds true that acquisition will cost fi ...more

Navigating AI with RingCentral

The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to both the broader workforce and consumers alike. This paper’s aim is to shed light onto the evolving landscape of AI. The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to ...more

RingCentral Trends 2025: The state of AI in business communications

88% of teams are now using AI tools weekly. For those leveraging AI for voice data analysis, they’re seeing faster resolution times, improved customer satisfaction, and reduced agent burnout. Looking for more exclusive insights? Download our report, The state of AI in business communications, to discover key 2025 trends and investment priorities to help inform your AI strategy. ...more

이 엔지니어링 전자책으로 LEV 설계 인사이트를 얻으세요

Arrow의 새로운 eBook을 통해 경량 전기차(LEV) 설계에 필요한 핵심 전략을 알아보세요. 개발을 간소화하고 효율을 높이며, 전문가 인사이트와 실제 사례를 기반으로 리스크를 최소화하는 방법을 제시합니다. Arrow의 신규 eBook은 시스템 아키텍처부터 전력 관리, 연결성까지 경량 전기차(LEV) 설계 전반에 대한 통합적인 인사이트를 제공합니다. 전기자전거, 스쿠터, 기타 소형 전기차를 개발 중이라면, 이 가이드는 개발 속도를 높이고 설계 복잡도를 줄이는 효과적인 전략을 안내합니다. 실질적인 기술 조언과 팁이 가득한 본 자료는 변화하는 LEV 시장에 대응하는 엔지니어에게 필수적인 리소스입니다.  ...more