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The Architect’s Guide To CX: How to Build a Real-Time Customer Experience Platform
Great Customer Experiences Start with Great Data. Regular customer experience solutions just segment and stereotype their customers and perform in a sort of action-reaction, request response manner, rather than being instantly...
Achieving Data Security and Compliance with DataStax Enterprise
DSE also allows you to achieve compliance with a variety of commercial and government security standards by leveraging advanced security features in accordance with best practices outlined in this paper. This paper provides a ...
The Forrester Wave: Translytical Data Platforms, Q4 2017
The 12 Providers That Matter Most And How They Stack Up. Analytics at the speed of transactions has become an important agenda item for organizations. Translytical data platforms, an emerging technology, deliver faster access ...
Privacy Shield
Recent developments have given rise to many questions about the data privacy agreement between the EU and the US. Together with Markus Wiese, our specialized data privacy lawyer, we have prepared an e-paper that explains everyt...
The Safe Harbor Agreement
The European Court of Justice has ruled that the agreement established in 2000 between the EU and the USA, according to which personal data could be legally sent to the USA if the recipient company were party to the Safe Harbor...