If you’re in business to win, you need to compete and win the Customer Experience battle. Even back in 2017, Gartner’s survey of CX leaders showed that 81 per cent of them believed they would be competing mostly or entirely on ...
В современном мире возможность удаленной работы сотрудников становится все более важной. Возможность работать удаленно предоставляет сотрудникам гибкость и в то же время способствует повышению эффективности их труда, что в свою...
Today, it is increasingly important to enable your employees to work remotely. Working remotely gives employees flexibility while making them even more productive, which in turn keeps them engaged and happy. Blurring the lines ...
В связи с требованиями в отношении самоизоляции в начале 2020 года большинство сотрудников были вынуждены работать из дома. В течение нескольких месяцев они старались оставаться на связи и сохранять эффективность, в то время ка...
The shelter-in-place mandates put in place earlier in 2020 sent most employees home, and for the next few months they strived to stay connected and productive, while IT teams scrambled to provide infrastructures to support them...
How IT adapts in times of change: When global events caused companies to make a rapid pivot to remote work, IT had no choice but to act fast. No matter where they were on the path to digital transformation, IT organizations ac...
Cloud infrastructure is becoming the primary deployment environment for a majority of workloads. As organizations extend on-premises data center environments to the public cloud, there are several factors that need to be consi...
1. Footprint Expansion: Obtain capacity for new projects and expand into new geographies without building a new data center or investing in over-provisioning. 2. On-demand Capacity: Handle unplanned temporary capacity needs an...
In 2019, the Digital Enterprise Journal conducted survey research to learn about the best practices of top-performing organizations in IT Operations. One of the key findings from the research was that those top-performing organ...
This product launch includes new capabilities that will improve efficiency, protect revenue, and ensure resilience across teams. It’s a scary and challenging time. There are more demands on digital services than ever before. W...