With software integral to business success now more than ever, CIOs are increasingly joining leadership teams and answering to boards of directors about how IT can pivot workforce and revenues strategies and salvage today’s business outcomes.
As the steward of IT budget and spend, the CIO is in a unique position today. They are responsible for balancing the benefits of innovation against the requirements of day-to day operations at a time when operations have been forced to evolve due to COVID-19 and companies are supporting a multi-modal workforce. Despite the common practice of tying annual IT budget to percentage of revenue, there’s no formula for strategic planning in times like these.
What we do have, however, is a tremendous opportunity to create lasting business value and truly make our mark. As with strategic planning and budgeting processes, it takes skill—and foresight—to seize the opportunity. VMware SVP Industry Solutions and Customer Transformation Officer Bask Iyer has spent decades refining his approach to IT investments. After more than a year of disruption due to COVID-19, he’s learned how to manage the IT budget in ways that can drive value and competitive advantage, even in times like these, and he’s sharing what he learned. A key part of that calculation is anticipating how you can best support a multi-modal workforce.