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What does best-in-class spend management look like - and why does it matter now?
For many organisations, there's a simple driver behind the implementation of an automated spend management programme - to improve efficiency and effectiveness. But improving efficiency and effectiveness isn't a 'done once' acti...
2022 IDC Travel and Expense Software Maturity Model
The SAP Concur organisation and IDC introduce a new Travel and Expense (T&E) Maturity Model, which helps large organisations to assess their T&E program maturity. The program maturity model discusses T&E application...
The Total Economic Impact™ Of Slack For Technical Teams
Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...
Reinventing work in development teams
Software engineering teams were often among the best placed to adjust to 2020’s shift to working from home (WFH). While colleagues in other parts of the enterprise had to get to grips fast with remote collaboration and asynchro...
Modern incident response
The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, f...
Reinventing work - How leading organisations are connecting teams, tools and partners in a work-from-anywhere world
Employee experience (EX) was already a hot topic for many businesses and organisations before the pandemic. After all, what’s more important than attracting and keeping top talent? During lockdown, EX challenges became a C-suit...
The Future of Planning Tackling changed requirements with comprehensive modernization
Organizations today are faced with an increasingly dynamic world, and their ability to thrive will depend on their ability to adapt and be flexible. Yet the need to plan and forecast with a degree of certainty is still a challe...
The New Future of Professional Services
Constellationin raportin mukaan COVID-19:n vaikutukset asiantuntijapalveluorganisaatioihin (PSO:t) muuttavat koko alaa. Raportti kertoo, miten organisaatiot voivat käyttää oppejaan ja kasvaa jatkossa virtaviivaisemmiksi ja inn...
IDC MarketScape: Worldwide Collaboration and Community Applications 2021 Vendor Assessment
Slack integrates with a large number of business software applications, including Microsoft 365, Google Workspace, and Salesforce to reduce the need for context switching. This moves work closer to "a single pane of glass" wor...
The digital-first toolkit
Over the past year, society has proven we can be effective, creative and productive working from anywhere even amid a global pandemic. We’ve adopted alternative working hours, we’ve relocated, we’ve welcomed unexpected Zoom ca...