Tutustu, kuinka palveluyritykset voivat omaksua uuden automaatiotekniikan vastatakseen asiakkaiden uusiin odotuksiin, tehdäkseen parempaa tulosta ja parantaakseen henkilöstön suoritusta ja tuottavuutta. Palveluyrityksillä on tu...
Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...
Software engineering teams were often among the best placed to adjust to 2020’s shift to working from home (WFH). While colleagues in other parts of the enterprise had to get to grips fast with remote collaboration and asynchro...
The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, f...
Employee experience (EX) was already a hot topic for many businesses and organisations before the pandemic. After all, what’s more important than attracting and keeping top talent? During lockdown, EX challenges became a C-suit...
Organizations today are faced with an increasingly dynamic world, and their ability to thrive will depend on their ability to adapt and be flexible. Yet the need to plan and forecast with a degree of certainty is still a challe...
Ymmärrämme, miten ammattimaiset palveluyritykset toimivat, ja voimme auttaa työntekijöitäsi työskentelemään älykkäämmin. Vapautamme projekti- ja konsulttitiimisi käyttämään enemmän aikaa tärkeän työn toimittamiseen asiakkailles...
Constellationin raportin mukaan COVID-19:n vaikutukset asiantuntijapalveluorganisaatioihin (PSO:t) muuttavat koko alaa. Raportti kertoo, miten organisaatiot voivat käyttää oppejaan ja kasvaa jatkossa virtaviivaisemmiksi ja inn...
Slack integrates with a large number of business software applications, including Microsoft 365, Google Workspace, and Salesforce to reduce the need for context switching. This moves work closer to "a single pane of glass" wor...
Over the past year, society has proven we can be effective, creative and productive working from anywhere even amid a global pandemic. We’ve adopted alternative working hours, we’ve relocated, we’ve welcomed unexpected Zoom ca...