Archivo whitepaper
Transform your customer service with real-time, white-glove support
Unlock the secrets of exceptional service with our White Glove Service Guide. Dive into proven strategies that redefine customer experiences. Explore key insights and practical tips to implement white glove service effectively....
El futuro de la productividad inteligente con la IA de Slack
Los silos de conocimiento son el mayor enemigo de las empresas. Se trata de una afirmación avalada por datos. En The Crisis of Fractured Organizations, la empresa de investigación global Forrester descubrió que un trabajador ...
The State of Work 2023: customer support trends
Discover the latest customer support trends that shaped the landscape in 2023. Our resource provides valuable insights into the state of work, offering a deep dive into customer support dynamics. Gain a comprehensive understand...
The Slack handbook for exceptional customer service
Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...
Enterprise sales teams use Slack to amplify productivity.
Explore the transformative power of integrating Salesforce with Slack in our latest whitepaper. Discover how enterprise sales teams amplify productivity through seamless collaboration. Gain valuable insights to optimize your sa...
Cómo 9 empresas lograron mejorar su productividad, eficiencia y resultados gracias a Slack y Salesforce
A medida que la incertidumbre económica se extiende por todos los titulares, las empresas buscan formas de hacer más con menos. Productividad, eficiencia y ahorro han dejado de ser palabras de moda para convertirse en necesidad...
Transform your sales team’s productivity with Slack
Unlock the secrets to supercharging your sales team's efficiency with our latest whitepaper. Discover how integrating Salesforce with Slack can transform collaboration, streamline communication, and drive unparalleled productiv...
3 actionable ways you can add context to documentation
The “why” behind what your team is doing is just as important as the “how.” The “how” is operational, and often lives in documentation. Ask anyone at your company how to submit PTO, and they’ll all probably point you to the s...
Building a Cyber- Resilient Data Recovery Strategy
Building a holistic cybersecurity program can be complex and multifaceted. With threats mounting, cyberattacks, including ransomware, are an ever‑present danger. Organizations who leverage voluntary frameworks, such as the NIST...
Por qué la recuperación rápida es más segura que pagar el rescate
Cada minuto de tiempo de inactividad puede significar miles de dólares en pérdidas empresariales. Cuando el ransomware golpea, pagar el rescate puede ser tentador, pero no es el arreglo rápido que esperan las organizaciones. En...