Keep them coming back - Your guide to building customer loyalty with analytics

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How loyal are your most loyal customers?

Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities.

No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience.

How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey?

Keep reading to find out.

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Date: 20 June 2016, 7:34 am   |   Provider: SAS Institute GmbH   |   Size: 887 KB   |   Language: English
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The New Approach to Big, Complex and Always-On Data

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If you’re searching for the right data-storage method for your company, you’re probably over whelmed by the number of hybrid flash and all-flash storage options out there. So how can you figure out which solution gives you a strong competitive advantage and offers the best fit for your company’s requirements? 

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