Whitepaper

Upgrade your ITSM with people-first AI: A refreshingly simple solution to free IT teams from manual processes – and unlock real business value

Overwhelming complexity in ITSM is wasting your valuable time. That’s why we created our powerful, scalable, AI-powered platform, for enterprise-grade automations and extensibility. IT today is characterized by high pressure, personnel shortages, financial constraints and legacy tools. Support teams often handle 100+ applications and 5,000 tickets monthly. And while users want experiences that delight as well as deliver, executives need to see proven business value. ...more
Datasheet

Areté plans software-as-a-service launch on the IONOS Cloud

Hold a bottle of soda, and you’re holding the result of a logistics challenge that brought together ingredients, bottles, labels, and caps at scale. Areté develops supply chain software that helps companies, including bottling companies, forecast demand to ensure they have the right materials at the right time. Previously, Areté’s customers were responsible for hosting the software themselves, but many no longer wanted to manage physical servers. Recognizing this, Areté saw an opportunity to launch its software as a service, hosted on the IONOS ...more
eBook

LET YOUR EMPLOYEES UNLEASH THEIR BEST SELVES WITH WINDOWS 11 PRO

Success in business relies on your team’s ability to adapt, innovate, and perform. Windows 11 Pro, with its built-in AI tool Copilot, brings out the best in your employees—helping them tackle tasks faster, solve problems smarter, and work more securely. By integrating advanced features, Windows 11 Pro empowers each individual to apply their strengths to business challenges, making workflows smoother and securing your operations. This eBook explores how Windows 11 Pro can drive business success, enabling your teams to perform at their best.   • ...more
Whitepaper

Scale Your MSP with Easy, Secure IT Management & Support

Elevate your IT operations with our all-in-one IT management solution. Designed to empower you to support a broader customer base with precision, our solution ensures seamless issue resolution. Deliver optimal support to any user, on any device, with our robust and adaptable functionality. From spontaneous remote support and camera sharing to unattended access, our solution lets you provide exceptional support in the best possible way, ensuring zero or minimal disruption to end users. • Level up customer experience • Stay protected with zero tr ...more
Case Study

GoTo Resolve proves the perfect fit for Helpdesq’s people-focused approach to IT support

Discover how Helpdesq has improved their customer support switching to a new tool, GoTo Resolve: a comprehensive IT support solution, facilitating both remote support and remote monitoring and management. The real-time monitoring capabilities allow the Helpdesq team to continuously track the performance and status of endpoint devices. Chris Ball, Managing Director, Helpdesq says: “We tested almost every RMM tool on the market and found GoTo Resolve to be the best fit for our requirements. One of the greatest benefits was its ease of use, which ...more
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