Archives livres blancs
Boostez votre service d’assistance avec Slack
Le service client n’est plus un simple poste de dépense parmi d’autres dans l’entreprise : c’est l’un des aspects essentiels de son offre. Aujourd’hui, 80 % des clients accordent la même importance à l’expérience client proposé...
Pourquoi Slack est l’arme secrète de Salesforce pour la rationalisation et le développement des livraisons informatiques
Les équipes commerciales et informatiques sont le fondement de toute entreprise prospère. Elles fournissent et personnalisent les applications et les outils dont les collaborateurs ont besoin pour travailler efficacement et ass...
Eyes on the prize: Eliminate the blind spots in your digital supply chain with Cisco ThousandEyes
One of your critical applications is down. All you know right now is there’s a faulty link somewhere. And by somewhere, that could mean anywhere. Because, like pretty much every organization these days, your applications depend...
How IT teams at Salesforce scale delivery with Slack.
Business and information technology teams form the backbone of every successful enterprise. These vital roles provide and customize the applications and tools employees depend on to do their best work and ensure that compani...
How IT teams at Salesforce scale delivery with Slack.
Business and information technology teams form the backbone of every successful enterprise. These vital roles provide and customize the applications and tools employees depend on to do their best work and ensure that companies ...
Enterprise sales teams use Slack to amplify productivity
Enterprise companies know that an account executive alone can’t provide the fast and customised customer journey that buyers expect. Modern sales organisations win enterprise deals by selling as a team. Slack empowers sales le...
The Total Economic Impact™ Of Slack For Service Teams
Slack commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying Slack for their service teams. The purpose of t...
Enterprise sales teams use Slack to amplify productivity
Enterprise companies know that an account executive alone can’t provide the fast and customised customer journey that buyers expect. Modern sales organisations win enterprise deals by selling as a team. Slack empowers sales le...
No perimeter? No problem: Elevating cyber defence in a hybrid world
Digital technology fuels incredible growth and innovation across multiple domains. And cybercrime is no exception. Danger lurks in all directions – from nation-states and organised crime to lone hackers and even your workforce....
Les équipes commerciales utilisent Slack pour gagner en productivité.
Les grandes entreprises en ont bien conscience : un chargé de compte ne peut pas à lui seul garantir une expérience personnalisée de qualité aux clients. C’est en travaillant en équipe que les entreprises commerciales inno...