Archives livres blancs
Comment fournir un self-service d’excellence
Tout le monde sait que le self-service peut présenter des avantages considérables pour vos clients, votre équipe et votre entreprise. Mettez en place les bonnes pratiques de gestion des connaissances pour permettre à votre équi...
Votre guide de l'assistance omnicanal
Une approche omnicanal n’a pas d’égale en termes de mesures opérationnelles et de satisfaction des attentes des clients. Mais la question reste la même : quelles mesures votre entreprise devrait-elle prendre pour adopter une ap...
Five Online Delivery Challenges Solved
Why do so many companies turn to a Content Delivery Network (CDN) to deliver their online videos, websites, and downloads? It’s simple: The core benefits of a CDN directly improve customer experiences. End-users get the content...
Limelight Live Streaming: Lowering Latency for Live Online Streaming Video
While online streaming video once meant video-on-demand, today’s organizations and their audiences are increasingly leveraging the excitement and engagement of live video in multiple ways. Yet, as organizations seek to adopt li...
Le stockage multicloud pur les nuls
Beaucoup d’entreprises aimeraient transférer leurs applications dans le cloud public pour réduire le coût, le niveau de complexité et les limites de leur infrastructure actuelle. Aujourd’hui, une nouvelle méthode permet d...
Reducing cyber risk in the legal sector – The blurred boundaries of trust
How legal firms can adopt best practice through the adoption of security intelligence tools. This paper examines the top five use-cases for centralised monitoring within the legal sector, in order to reduce cyber risk through ...
The Threat Lifecycle Management Framework
Prevent major data breaches by reducing time to detect and respond to threats Globally, sophisticated cyber-attacks are compromising organisations at an unprecedented rate and with devastating consequences. Modern attackers, i...
Detecting Compromised Systems: Analysing the top eight indicators of threat traffic
Key indicators of a compromise can be found by analysing the network traffic from outbound connections—specifically, traffic coming from an endpoint on your internal network and connecting through your firewall to something on ...
Dissecting a Cloud Attack: Securing Azure with AzLog
Just because data, applications, and systems exist in Azure doesn’t mean your commitment to security, ability to monitor, and need to achieve compliance are any less. First, you need to collect security events, configuration ch...
User and Entity Behaviour Analytics: Protecting your organisation from within
Organisations are built around technology, but that technology is still controlled and managed by human hands. For a network to remain secure, both internally and externally, trust is an essential ingredient. Employees need acc...