Move beyond the hype and discover the tangible benefits of machine learning. In this eBook, we have outlined seven leading use cases where businesses have successfully applied machine learning to achieve fast, efficient, and me...
Die Personalisierung von Online-Inhalten für Kunden ist wichtig, um sich von der Konkurrenz abzuheben. Dennoch sehen sich Marken Herausforderungen gegenüber, die verhindern, dass sie dieses nahtlose, relevante Erlebnis bereitst...
Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges that prevent them from providing these seamless, relevant experiences. The result is fractured communications and limi...
Nachhaltigkeit ist ein ständig wachsendes Ziel für Unternehmen auf der ganzen Welt, angetrieben von der Verbrauchernachfrage, staatlichen Vorschriften und dem echten Wunsch, ein verschwenderisches System zu verbessern. Die Le...
Sustainability is an ever-growing goal for businesses around the world, driven by consumer demand, government regulations, and a genuine desire to make improvements to a wasteful system. Readers of this whitepaper will gain an...
Watch this webinar to find out: The advantages of a CX engagement The value of a Customer Success Plan to achieve your enterprise business outcomes The evolution of Lifecycle Services
For years, companies and consumers alike have embraced subscription‐based models. The message has been clear: why own when you can rent? This model has pervaded enterprise and consumer applications, driving software‐as‐a‐servic...
Orange's Asset Management service delivers an accurate inventory of the customer-owned assets (equipment, licenses, subscriptions, maintenance contracts) with all associated insights to help enterprises manage/optimize their IT...
Watch this video to find out: How to migrate from a UC Platform to another in just a few clicks How to manage and order the self care portal How to do partial or full migrations at your own pace
(UCaaS) subscribership increased from 27% in 2019 to 41% in 2020 and continues to grow. The global Contact Center as a Service (CCaaS) market is also on the upswing, expected to reach a compound annual growth rate (CAGR) of mor...