Selling services – the view from 2022

Cultivating new and repeat clients continues to be the lifeblood for professional services organizations – and a successful firm is one that invests in sales, marketing, and service packaging.

In this eBook we explore key findings relating to client relationship management and service execution – the two most important pillars of SPI’s Maturity Model. And how you can understand their drivers to help your business perform at the same level as the top 5% in the market.

Read it now to learn:

• How better client relationships can boost your firm’s performance against a wide variety of KPIs.


• How your peers performed in marketing, sales, and service development in the past year.


• How optimizing service execution can help you achieve project margins of 60% or higher.