Choosing a collaboration platform: 8 questions every IT leader should ask

Software has transformed every business discipline.

But the crucial discipline of collaboration — the ways we work together to get things done — is stuck in a rut.

After the initial strides made by email, conferencing and chat apps, progress in collaboration has plateaued. We’ve got lots more apps to help us, but our work is far more fragmented and high-friction than ever before. And it’s clogging up work across the business world.

It’s a big problem but it’s an even bigger opportunity. Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise.

That’s what this guide is all about: helping you choose a collaboration hub that helps streamline, automate and accelerate the common activities we all do every day. Tasks like sharing information, swarming around an issue, building consensus, progressing workflows, communicating, updating, alerting, reporting, searching...