Small Business Trends: Insights from small businesses worldwide on driving impact with data, CRM, and AI.
This special report from Salesforce aggregates SMB data from multiple sources, including three double-blind Salesforce surveys of sales, service, and marketing professionals conducted between May and September 2022.
The report focuses on three topics that are of strategic importance for small- and medium-sized businesses (SMBs) today:
- Unified data
- Customer experience
- Artificial intelligence (AI)
提供商: Salesforce.com EMEA Ltd | 尺寸: 11.3 MB | 語言: 英语