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How IVendi realized it's core philosophy of connected retailing with Freshdeck
Ivendi sought a partner that could effectively aid them in connecting retail. Freshworks helped them stay true to their customer service philosophy by empowering IVendi with:
Real-time automated insights with succint actionable reports
Automation-led optimization of touchpoints across the customer journey
Highly flexible analytics and integration that would maximize the value of data
As a result IVendi's customer support was transformed into a seamless, swift and proactive experience.
Πάροχος: Freshworks EMEA |
Μέγεθος: 4 MB |
Γλώσσα: Αγγλικά
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