Whitepaper archive
Compliance in the age of digital collaboration
The nature of work was already going through a structural shift when a pandemic gripped the world in 2020. More people are working remotely. Far-Flung teams work together across geographies and time zones. And your users - eage...
Empowering your people: How executives can jump-start the flexible workplace
The Great Resignation. The Big Quit. Whatever name it goes by, the recent increase in employee turnover is part of a major shift in the way employees see their jobs. These changes are across role and function—from summer intern...
Enterprise Travel and Expense Software Maturity Model
The SAP Concur organisation and IDC introduce a new Travel and Expense (T&E) Maturity Model, which helps large organisations to assess their T&E program maturity. The program maturity model discusses T&E application...
Think You Know SAP Concur Think Again
We are more than just an expense solution. You may have some preconceived ideas of what we do, to many we are the expense people, for others it is travel but the truth is we are both of these things and so much more. SAP Con...
What does best-in-class spend management look like - and why does it matter now?
For many organisations, there's a simple driver behind the implementation of an automated spend management programme - to improve efficiency and effectiveness. But improving efficiency and effectiveness isn't a 'done once' acti...
2022 IDC Travel and Expense Software Maturity Model
The SAP Concur organisation and IDC introduce a new Travel and Expense (T&E) Maturity Model, which helps large organisations to assess their T&E program maturity. The program maturity model discusses T&E application...
The Total Economic Impact™ Of Slack For Technical Teams
Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...
Reinventing work in development teams
Software engineering teams were often among the best placed to adjust to 2020’s shift to working from home (WFH). While colleagues in other parts of the enterprise had to get to grips fast with remote collaboration and asynchro...
Modern incident response
The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, f...
Reinventing work - How leading organisations are connecting teams, tools and partners in a work-from-anywhere world
Employee experience (EX) was already a hot topic for many businesses and organisations before the pandemic. After all, what’s more important than attracting and keeping top talent? During lockdown, EX challenges became a C-suit...