Archivo whitepaper

Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of 
devices and services that consumers are embracing 
in growing numbers. And that’s bringing big changes—and challenges—for ...

Los hogares inteligentes han dejado de ser una tecnología del futuro para convertirse en una realidad, gracias a 
la creciente cantidad y amplia variedad de dispositivos 
y servicios que adoptan los clientes. Esta tendencia co...

We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy solutions to Plume‘s agile, cloud-ba...

Plume’s Consumer Experience Management (CEM) Platform transforms Communications Service Providers (CSPs) from hardware-, firmware- and TR-069-driven, disparate services ecosystems to agile, cloud-based services delivery platfor...

Following a few years of anticipation, WiFi 6 is making its way to homes and other connected places. The industry views WiFi 6 as a transformative technology that will be one of the leading trends of the 21st century and will d...

Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalised, rich services. And they want these services delivered quickl...

WiFi is the predominant way we connect to the internet and access our mobile and digital lives. Residential customer experience is directly proportional to the speed and reliability of the WiFi connection, and the mobility of d...

As a company that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer concerns related to poor WiFi signal and equipment issues. MCTV was determined to create a better user experien...

First came the connected home. Next came Smart Home 1.0, as consumers began came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, a...