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Meet your customers on the channels they love: Freshworks Customer Service Suite

Freshworks Success Story: Growing through a crisis: How Crocus slashed first response by 91% with Freshworks

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Unboxing satisfaction: revenue, and loyalty. A retailer's guide to AI-powered experiences at every stage of the customer journey

7 KPIs of world-class ITSM: Freshservice Service Management Benchmark Report 2024

7 KPIs of world-class ITSM: Your Executive Summary

7 KPIs of world-class ITSM: The impact of Self-Service and Virtual Agents

7 KPIs of world-class ITSM: The impact of AI assistance within Service Management

Freshworks Success Story: Thomas Cook achieved a 67% improvement in first response SLA with Freshdesk

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Freshworks Success Story: How Freshdesk helped Oceanic Catering manage volume and reduce resolution times

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Freshworks Success Story: How iVendi realized its core philosophy of connected retailing with Freshdesk

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