Архив проектных документов
Ten ways to improve IT efficiency with an SOE
In today’s digital businesses, IT organizations are expected to deliver more services at a faster pace than ever before. However, an IT infrastructure built on multiple operating systems creates complexity that can delay provis...
Extend Enterprise-Grade Network Security and Connectivity to Your Dispersed Workforce: Segra Remote Office LAN
During recent months, nearly two-thirds of employed Americans have been working from home, forcing both remote workers and businesses to rely on third-party networks— largely the public internet—for communication, collaboration...
The art of customer-centric artificial intelligence
From robots delivering our groceries to the ability to take a car for a virtual test drive, AI offers seemingly countless, innovative ways to meet growing desire to avoid human or touchscreen contact in the wake of the COVID-19...
Executive Perspective: Turning the New Normal Into Opportunity
More of the workforce is working remotely than ever before. This moment in time has given HR and IT leaders an opportunity to reshape corporate culture and the workplace by meeting people where they are. In this executive persp...
Dell Technologies PowerScale: Software-defined File Storage Offering Exceptional Flexibility
Unstructured data has risen recently—both in terms of the capacity it consumes and its importance to businesses. Modern data demands greater scalability and hardware flexibility, and unstructured storage architecture should be ...
Transform workforce experiences with an intelligent, unified approach to IT
Users are on the go, working from almost anywhere and on multiple devices, reshaping the traditional work-place. We know for you as an IT leader this means more: ∙ devices to provision and deploy ∙ end points to secure ∙ appli...
The Total Economic ImpactTM Of VMware Workspace ONE For Windows 10
VMware commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying its VMware Workspace ONETM Unified Endpoint Man...
The Total Economic Impact Of VMware Workspace ONE
VMware Workspace ONE is an integrated digital workspace platform for end user computing that includes capabilities ranging from device management to app and desktop virtualization, including an identity-based app catalog for al...
Moving to a Virtual Contact Center
Long-term success in business is not just about delivering a great product or service. It’s about delivering a great customer experience. And that long-term success is only possible when your contact center agents are able to n...
Are Your Contact Center Agents Behaving Properly?
In recent years, the contact centre has transitioned from being a burdensome cost centre, evolving into a highly desirable profit centre that no company can be without. However, the traditional contact centre metrics are often ...