Gaining Customer Value from the Internet of Things

Tata Communications Delivers More than Just Global Connectivity

Beyond smartphones, our “everything connected world” is fostering a rising business opportunity for organizations globally. Industry-specific and cross-industry Internet of Things (IoT) projects are growing into smart industrial initiatives that provide their respective benefactors with measureable improvements. Smart utilities, smart automobiles, smart public transportation, smart healthcare, smart aviation, and smart logistics are just a few examples of where promised benefits are starting to be realized. But, at what cost to the
organizations involved? What level of complexity do such solutions impose? What is the return on investment now versus five years from now when these solutions are more evolved?

This report summarizes the outcomes from several implemented use cases that address business and customer needs across a variety of industries. It outlines the key requirements for businesses to take full advantage of an IoT strategy that creates high customer value. The report also defines some of the key attributes to consider for profitably meeting the demands of any IoT business opportunity, including the right type of network connectivity. The report further explains why engaging with trusted partners that “know the ropes,” such as Tata Communications, are essential for IoT business success.